FAQ
Q1:Are You Manufactory Or Trade Company?
A: We are 100% Factory especially make packaging products for more than 20 years.
Q2:Can We Brand With Our Logo?
A: Sure, we can print your logo on the paper box.
Q3:Do You Provide Proofs Of The box Prior To Purchase?
A: Sure, we an provide pre-production sample before purchase.
Q4:Do You Place Goods On Pallets?
A: Yes,we will place goods on pallets according to customer's request.
Q5:Paper Product's Packaging Method.
A: The goods will be packed in the plastic film first,then packed in the corrugated box.It will protect your goods to avoid dampness and damage.
Q6:Could I Do Small Paper Box Size As Our Own Size?
A: Yes,it is customized order.
Q7:What Is Your Terms Of Delivery?
A: We accept EXW, FOB, CNF, DDU, DDP, etc.
Q8:How Long Can I Expect To Get The Samples?
A: After you pay the sample charge and confirm the final printing files, the samples will be ready in 3-7days. The samples will be sent to you via express and arrive in 3-5 days.
Q9:Can You Do The Design For Us?
A: Yes. We have a professional team having rich experience in paper box design and manufacturing.Just tell us your idea, we will help to carry out your idea into perfect box.
Q10:How Can I Place An Order?
A: You can contact us by e-mail to packaging@siweiprint.com. Please provide the details of your requirements as clear as possible. So we can send you the offer at the first time.For designing or further discussion, it is better to contact us with whats'App,Skype, or other instant ways, in case of any delays.
Q11:How Can I Get A Sample To Check Your Quality?
A: After price confirmation, you can require for samples to check our quality,Free for a blank sample to check the design and paper quality, as long as you afford the express freight.For printed samples, we will check $30-$100 to cover the cost on film&printing. The sample cost can be refunded back after confirm the order.
Q12:What Kind Of Files Do You Accept For Printing?
A:AI,PDF,CDR,etc
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